What the system is actually doing after go-live
Click path analysis for Dynamics 365. It records how long each process step really takes, surfaces where users are working around the design, and does it inside your own tenant.
The short version.
Measures the step, not the module
Adoption reported at module level tells you almost nothing. This records the path a user actually takes through a process and how long each step costs them, which is where the difference between designed and actual behaviour shows up.
Surfaces the anomalies
The stages people abandon, repeat, or route around appear as a pattern rather than as anecdotes from a floor walk. That pattern is the drift signature, and it points at a cause rather than a symptom.
Runs on your own data, in your own tenant
Telemetry never leaves your Microsoft environment. That matters for a regulated operation, and it means the measurement can keep running after the programme has finished.
Where this earns its place.
- Programmes at or after go-live, where the dashboard is green and the benefits case is not landing.
- Operations leaders who suspect the reported process and the real process have separated.
- Teams preparing to automate a process, who need to know how it actually runs first.
Into your estate, not ours.
- Installed into the client's own Microsoft tenant, alongside the existing Dynamics 365 estate.
- No data leaves the environment; there is no separate platform to send it to.
All of it.
The instrumentation and the telemetry, running after we leave. The measurement that exposed a gap is the measurement that keeps it closed.
Accelerators, not software to rent. They come with the engagement rather than as a separate licence.
The other accelerators.
AI Exposure Index
Scores how much of a job role AI can accelerate or replace, rolled up across every role. A business case for AI investment, with a number on it.
ServiceOps
Field service for utility networks, installed on the client's own tenant and managed by Ionyze. Built for the work engineers actually do on site.
Standard Process Frameworks
A bank of standard processes we implement, so a client adopts common practice instead of inventing its own definitions.